We will not in any circumstance use the information collected from our member’s surveys in any way. In addition, any other material you provide Smart-Survey (Including images, email addresses, etc.) will be held in the strictest confidence. All data is on our UK based Servers.
Smart-Survey also will not collect personally identifiable information about you except when you specifically provide this information on a voluntary basis. We will make every effort to ensure that whatever information you provide will be maintained in a secure environment.
Access Control for Surveys
Access of potential respondents to the survey can be controlled by password protection. In this way, only a certain group of individuals (that you, as an administrator give access to), are able to take the survey.
Our firewall is setup as a separate machine that acts as a gateway for access to all other servers in our system. This firewall is designed to prevent hackers from entering the system searching files and information. The firewall acts as a barrier so that we only have a single point of entry to our system... through the web browser. All of our internal databases and applications are shielded from any access outside the firewall.
Specific Data Items
Individual data items are not encrypted. However they are keyed to the survey owner's Email and Password and we implement extensive checks so that access to each individual data item (and;all computation requests) require confirmation of correct Email and Password.
Smart-Survey is tested and certified daily to pass the HACKER SAFE Security Scan. To help address concerns about hacker access to confidential data, the "live" HACKER SAFE mark appears only when a web site meets the HACKER SAFE standards.
Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning HACKER SAFE certification, can prevent over 99% of hacker crime.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.
When our registration/order forms ask users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Furthermore, all employees are kept up-to-date on our security and privacy practices every quarter, as well as any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our user’s information is protected. Finally, the UK based servers that store personally identifiable information are in a secure environment, in a locked facility. If users have any questions about the security at our web site, users can send an email to email@example.com.