*Please note skip logic is only available for Professional and Corporate Account users*
Skip Logic is a feature that takes respondents through certain paths within a survey based on how they answer previous questions. This prevents respondents going through every page of a survey when not all the questions will apply to them. This is a scenario where Skip Logic is used.
For skip logic to work, you will need a survey with more than one page. You can’t filter respondents through questions within the same page. It is a good idea to plan your survey before applying skip logic. This will help determine where skip logic will be required.
You can see below an example of how basic Skip Logic works. This is the recommended setup for single answer questions.
Example Skip Logic
A survey has been setup by a clothing company to gather information from their customers, there are four pages in total:
2. Male clothing sizes
3. Female clothing sizes
4. Contact details
As the company are sending this survey out to a mixed demographic, they will need to use Skip Logic to filter their respondents. This is done by applying Skip Logic rules to the first question.
The first rule will be set so that if a customer selects ‘Male’, then they will proceed to page two (Male clothing sizes), but will skip page three (Female clothing sizes).
Alternatively, if a customer selects ‘Female’, then they will skip page two (Male clothing sizes) and jump to page three (Female clothing sizes).
So, by adding just two simple Skip Logic rules, this company now has a survey tailored to their customers.
Step by Step Guide
Here's a quick step by step guide on setting up Skip Logic based on the example above:
Once all the pages and questions have been created, Skip Logic rules can be added. You will need to be in design mode to add Skip Logic rules.
- On the first page, click 'Add Logic' next to the appropriate question.
- Click 'Add New Rule'.
- The first rule will be set for Male respondents. Select the option 'Choice Is' and choose 'Male' from the drop-down menu.
- In the next section, select 'Skip This Page', and choose 'Page 3'.
- Click 'Update'. The first rule has now been created.
- A second rule now needs to be added for Female respondents. Click 'Add New Rule'.
- Select the option 'Choice is' and choose 'Female' from the drop-down menu.
- In the next section, select 'Skip This Page', and choose 'Page 2'.
- Click 'Update'. Both rules have now been created.
Click here to test out the survey based on the above guide.