How do I send a reminder?

*Please note: This feature is only available to Professional account users. To learn how to upgrade your account, click here.*

To send a reminder, follow the steps below:

1. On 'My Account' page, click 'Mailing Lists'.
2. Select the mailing list you wish to use.
3. Click 'Results' next to the survey you wish to send.
   
   
   
   
4. Click 'Send Reminder Email' under the options menu.
   
   
   
   
5. On the next page, edit the email to your satisfaction and click 'Proceed'. 




6. Click the Proceed button.

• The reminder email includes the original survey link and is sent to all survey recipients who have not yet completed the survey.
• It is not possible to select individual survey respondents to receive the reminder email.
• The reminder email is not sent to email addresses that were removed from the mailing list after the survey was deployed.