*Please note: This feature is only available to Professional account users. To learn how to upgrade your account, click here.*
To send a reminder, follow the steps below:
- On 'My Account' page, click 'Mailing Lists'.
- Select the mailing list you wish to use.
- Click 'Results' next to the survey you wish to send.
- Click 'Send Reminder Email' under the options menu.
- On the next page, edit the email to your satisfaction and click 'Proceed'.
- Click the Proceed button.
- The reminder email includes the original survey link and is sent to all survey recipients who have not yet completed the survey.
- It is not possible to select individual survey respondents to receive the reminder email.
- The reminder email is not sent to email addresses that were removed from the mailing list after the survey was deployed.